A No Win Situation

    Sometimes we find ourselves in a situation in
    which there is no possible way to succeed. What
    are we supposed to learn from those experiences?
    To avoid them? To endure them? To make the best
    of them? Or is there another lesson lurking in the
    failure?

One of the hoops that I was required to jump through in seminary was a 10 week stint as a chaplain intern at a hospital. Clinical Pastoral Experience (CPE) was designed to introduce us to working with people who were sick and/or dying. But CPE was also used as a means to expose each intern to the personal issues within us as we ministered to people. In addition to meeting patients and serving their spiritual needs, six of us would meet with a full-time Chaplain to review our work. The goal, it seemed to me, was to have each intern break down and sob in front of the group so they could be lifted up and supported. Definitely not my learning style.

 I didn’t like being a chaplain. I didn’t like going into a room and asking if someone needed some kind of spiritual tending. I am extremely thankful for the men and women who do this kind of ministry every day in the military, at hospitals and at care centers. But for me it seems too impersonal. It’s spiritual care based on the model of medical care in our culture. Each component of a patient’s health (mental, physical and emotional/spiritual) is handled by different teams of experts that are each trying to fix what’s wrong with the patient. Maybe I didn’t understand what was really expected of me but it seemed like I was being asked to join in a team effort to treat what was wrong with each patient.

Feeling ill-equipped for this role I spent my days  doing the bare minimum to pass my CPE course. I would see the people who requested visits and chart anything I thought was significant to help the doctors. I would meet the new patients on my assigned floors. Then I would hide out in the medical library or a visitor’s lounge and write verbatims (word for word transcriptions of visits I did with patients) for my group of peers to pore over and critique.  

 I feel bad about hiding when so many people needed help but I was certain that a 10 minute chat with a seminary student wasn’t going to do much more than calm them down for the rest of the afternoon. Maybe that was enough for that moment but I could see they needed more. Most patients on my floors were dealing with life-threatening ailments like cancer, brain tumors, diabetes or emphysema. Whenever I entered a room I frequently sensed two competing expectations: One was the expectation that I was there to heal them. The second was that I would do it as quickly and efficiently as possible. What they wanted was a  quick fix. What they needed was a healing presence that lasted more than 10 minutes. Very often, what they needed was for someone to walk with them slowly through their suffering.

The trouble was that I wasn’t able to do either of these things.

I have seen the power of grace at work to calm and relieve an anxious heart instantly so I know that spiritual healing can come quickly. But all too often a carefully chosen quotation from the Bible can come across as trite and meaningless, especially to someone struggling with their faith. We tend to use Bible verses and theology like spiritual Band-Aids when the patient is hemorrhaging.  We want them to work like magic because we are just as uncomfortable in the presence of suffering as the person to whom we seek to give aid. While I was comfortable reading scripture to those who requested it, I didn’t have a go-to verse that miraculously set everything right.

Neither did I have the time to sit and chat about seemingly trivial matters and let the bonds of companionship grow. I know I can’t be all things to all people. But I met a lot of people who had no one in their lives who truly knew them. Sometimes it was because the person who did know them passed away. Sometimes it was because they were guarded and didn’t ever let anyone get to know them. Sometimes it was because they had been abandoned by family and friends for various reasons.  All I know is that I couldn’t give them the time and attention they needed to feel loved.

In CPE I was put in a situation where I was set up to fail. It was not possible for me to give people what they wanted the most and what, at some level, they needed the most.

I thought that parish ministry was the answer to that dilemma. In parish ministry I would be able to take the time to get to know people. But I am finding that the conditions that existed in CPE now exist in the congregation. The demands of my job restrict the time to truly connect with the 1300 people in my congregation or even a significant fraction of them. And while applying scriptural Band-Aids is all that many people seem to want; something to patch up their spiritual dis-ease, I don’t feel comfortable leaving it at that. I don’t believe faith is meant to work like that.

So is there some lesson that I’m missing in all of this?